Legal

Terms of Service

Last updated: 27 September 2026

These terms apply to citymapposters.com (the “Service”), operated by City Map Posters (“we”, “us”). By using the Service or buying a product you agree to them.

1. What we sell

The Service lets you design map posters in your browser. You can download a free, low-resolution preview with a watermark. For $9 (plus applicable taxes) you can buy high-definition digital files of your design — 300 DPI PNG and PDF files in six print sizes, without a watermark. We sell digital files only; printing and framing are not included unless explicitly offered.

2. Payments and reseller

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns related to payment. Prices are shown in US dollars; Paddle may display and charge the equivalent in your local currency and adds taxes where required.

3. Delivery

Files are generated right after payment and made available on your order page and via the link sent to your email. Keep the link — it gives access to your files. If generation fails, contact us and we will deliver the files or refund you.

4. License

You receive a personal, non-exclusive, non-transferable license to print and display your poster and to give prints as gifts. You may not resell the files or prints, offer them as templates, or use them in commercial products without a written agreement. See the license page.

5. Map data

Maps are made from OpenStreetMap data © OpenStreetMap contributors, available under the Open Database License. Map data may contain inaccuracies; posters are decorative and not intended for navigation.

6. Refunds

See our refund policy.

7. Acceptable use

Do not misuse the Service, attempt to obtain HD files without paying, overload our servers, or enter text that is unlawful or infringes others’ rights.

8. Liability

The Service is provided “as is”. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the order concerned. Nothing in these terms limits rights you have under mandatory consumer law.

9. Changes and contact

We may update these terms; the version on this page applies to new orders. Questions: support@citymapposters.com.